Effective Date: March 11, 2021
This Privacy Policy applies to the website www.ctsfactors.com (the "Site"), which is owned and operated by NextShift LLC, a Pennsylvania limited liability company ("NextShift," "we," or "us"). This Privacy Policy explains how we collect, use, share, and secure the personal information you provide when visiting the Site. It also describes your rights and choices regarding your personal information.
1. Information We Collect
1.1 Information You Provide
When you contact us via a form on the Site, we may collect your name, phone number, and email address. Without this information, we may not be able to respond to your inquiries.
1.2 Information Collected Automatically
We may collect certain information automatically through cookies and similar technologies. This includes IP address, browser type, ISP, referring/exit pages, files viewed, operating system, date/time stamps, and clickstream data. These tools help us understand user behavior and improve our Site.
We use Google Analytics to gather this data. Google may use cookies to collect data about your activity on the Site. We do not combine this data with personally identifiable information. You can control cookie usage in your browser or opt out by installing the Google Analytics Opt-Out Browser Add-on.
2. Purpose and Legal Basis for Processing
If EU data protection laws apply, NextShift acts as the "data controller" of your personal information.
To perform services: We use your data to communicate with you and fulfill service obligations. This is based on the performance of a contract.
To optimize services: We use your data to enhance Site security, prevent fraud, and conduct research. This is based on our legitimate interests, and we apply appropriate safeguards.
3. Sharing Your Information
With service providers: We share personal data with third parties that support our services (e.g., hosting, customer support, marketing). This is based on our legitimate interest.
With authorities: We may disclose personal data when required by law or to protect legal rights and safety.
To prevent fraud: We may share data as needed to address misuse of the Site.
Aggregated data: We may share anonymized, de-identified data in statistical reports.
4. Security
We implement appropriate security measures to protect your personal information. Access is limited to employees and contractors who need the data to perform their duties. Breach of confidentiality may result in disciplinary or legal action. If you have security questions, contact us using the information provided at the end of this policy.
5. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We may retain some data to comply with legal obligations or continue providing services. You also have the right to file a GDPR complaint with a Supervisory Authority. A list is available at: EU Supervisory Authorities.
6. Your Choices
You may opt out of:
Having your data disclosed to third parties
Uses beyond the original purpose of collectionTo exercise these rights, contact us. You may unsubscribe from promotional emails using the link in any email or by contacting us directly.
7. Data Retention
We retain your data only as long as necessary to fulfill legal obligations or provide services.
8. Children’s Privacy
Our Site is not intended for individuals under 16. We do not knowingly collect data from children. If you learn that a child has submitted personal information, contact us immediately.
9. International Data Transfers
When personal data is transferred to the U.S. or other jurisdictions, we use safeguards like vetted service providers and appropriate security protections. Note: privacy laws in these jurisdictions may differ from your country of residence. By using the Site, you consent to these transfers.
10. California Residents
This section is for California residents under the California Consumer Privacy Act (CCPA).
Rights:
Access: Know what data we’ve collected and how we’ve used/shared it
Deletion: Request deletion of your data (subject to exceptions)
Portability: Request a copy of your data
How to Submit a Request:
Contact us as described below. We may verify your identity before processing requests. Authorized agents must be registered with the California Secretary of State.
Response Timing:
We aim to respond within 45 days. If an extension is needed, we’ll notify you in writing.
Non-Discrimination:
We won’t discriminate against you for exercising your rights.
11. Do Not Track
We respect Do Not Track (DNT) browser settings. For more information, visit donottrack.us.
12. Changes to This Policy
We may update this Privacy Policy. Updates will be reflected by the "Effective Date" above. Continued use of the Site indicates acceptance of the updated policy.
13. Contact Information
For all privacy-related questions, concerns, or requests, please contact us:
Email: ctssupport@nextshift.com
Phone: 800-399-0690
Mail: NextShift LLC, 2909 Rte. 100 N, Orefield, PA 18069